Ah, I can now reveal the puzzle that had me almost pulling my hair out.
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SPOILER AHEAD
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At one of the Snuckey’s, when you go inside, Max proudly announces that he has to take a dump. So you ask for the keys, give them to Max, and he goes off and does his business. It never occurred to me that you had to go outside and steal the keychain itself (a rasp) before Max comes back. I don’t think I even bothered to inspect the keychain in the first place…either that or I had no idea what “rasp” meant.
There were a few other puzzles that I needed hints for, but that was the one that would have had me giving up, had I not seen the solution in a magazine.
Still, I will always remember this game as the motivation for going on a multi-bus trip to a suspicious-looking warehouse in San Francisco, to get my first Sound Blaster card. My maiden voyage into the wonderful world of multimedia.
